interim HR management: expert HR support when you need it

client overview
a leading global food delivery platform was undergoing significant organizational changes at its asia headquarters in hong kong

scope
provide leadership for strengthening HR policies and processes to manage workforce transitions; focus on adherence to employment regulations across all geographies for a smooth restructuring outcome required to maintain a competitive market position

objective
the primary goal was to provide executive-level decision-making, as the organisation was re-inventing itself post COVID in a very competitive landscape

approach

• understand the challenges of the business; and align the HR strategy to the business strategic plans

• ensure compliance with labour laws, including contracts, terminations and benefits

• conduct audits and updated HR policies to mitigate legal risks especially while managing redundancy processes

• structured change management and communication plans to maintain employee morale during the restructuring phase

outcome

• seamless HR transition – ensured business continuity while client recruited a permanent HR leader

• improved compliance – reduced legal risks with updated policies and documentation

• enhanced talent strategy – faster hiring and improved employee retention

• higher employee satisfaction– maintained engagement levels

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